Available Office Administration Courses

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Office Administration covers the management of all aspects within the office environment. With a qualification in Office Administration, you will be able to efficiently manage employees and complete the administrative duties required for a successful workplace.

Office Administration: ICB National Certificate

Course Summary

Course Name:
Office Administration: ICB National Certificate
Certificate Type:
ICB National Certificate
Course Level:
NQF level 05
Duration:
24 months

The first course in the ICB Office Administration programme will equip students with the foundational knowledge to oversee the administrative side of a business. This foundational level will give students the proper understanding of all the administrative elements within an office environment.

Course Information:

Course NameOffice Administration: ICB National Certificate
AccreditationThe Quality Council of Trades and Occupations (QCTO) and Institute of Certified Bookkeepers (ICB)
Examinations

Exam opportunities available to you:

  • 3 Assignments
  • 2 Tests
  • Final Examination
Award TypeICB National Certificate
Award Issued By
  • FASSET will issue your National Qualification
  • ICB will issue your Programme Completion Certificate
SAQA ID23618
NQF Level05
Course Duration24 months
Credits120
Entry Requirement

Matric Certificate

Office Administration: ICB Higher Certificate

Course Summary

Course Name:
Office Administration: ICB Higher Certificate
Certificate Type:
ICB Higher Certificate
Course Level:
NQF level 05
Duration:
28 months

The second course in the ICB Office Administration programme will build upon the knowledge students acquired during the previous course. You will also be introduced to a number of new administrative concepts and how to improve administrative practices.

Course Information:

Course NameOffice Administration: ICB Higher Certificate
AccreditationThe Quality Council of Trades and Occupations (QCTO) and Institute of Certified Bookkeepers (ICB)
Examinations

Exam opportunities available to you:

  • 3 Assignments
  • 2 Tests
  • Final Examination
Award TypeICB National Certificate
Award Issued By
  • FASSET will issue your National Qualification
  • ICB will issue your Programme Completion Certificate
SAQA ID23619
NQF Level05
Course Duration28 months
Credits240
Entry Requirement

Office Administration: ICB National Certificate

Office Administration: ICB National Diploma

Course Summary

Course Name:
Office Administration: ICB National Diploma
Certificate Type:
ICB National Diploma
Course Level:
NQF level 06
Duration:
36 months

The final course in the ICB Office Administration programme will give you a thorough understanding of business literacy and economics. You will also complete your knowledge on Office Administration in general, preparing you for the work environment.

Course Information:

Course NameOffice Administration: ICB National Diploma
AccreditationThe Quality Council of Trades and Occupations (QCTO) and Institute of Certified Bookkeepers (ICB)
Examinations

Exam opportunities available to you:

  • 3 Assignments
  • 2 Tests
  • Final Examination
Award TypeICB National Diploma
Award Issued By
  • FASSET will issue your National Qualification
  • ICB will issue your Programme Completion Certificate
SAQA ID35958
NQF Level06
Course Duration36 months
Credits360
Entry Requirement

Office Administration: ICB Higher Certificate

Office Administration Subjects

Each Office Administration course consists of different subjects. Whereas the first course subjects are foundational, you will focus on more in-depth knowledge as you progress through the Office Administration programme.


Office Administration: ICB National Certificate

  • Business and Office Administration 1 (BOA1)
  • Bookkeeping to Trial Balance (BKTB)
  • Business Literacy (BUSL)
  • Marketing Management and Public Relations (MMPR)
  • Business Law and Administrative Practice (BLAP)
  • Cost and Management Accounting (CMGT)


Office Administration: ICB Higher Certificate

  • Business and Office Administration 2 (BOA2)
  • Human Resources Management and Labour Relations (HRLR)
  • Economics (ECON)


Office Administration: ICB National Diploma

  • Business and Office Administration 3 (BOA3)
  • Financial Statements (FNST)
  • Management (MGMT)


What Will I Learn?

Once you have finished your Office Administration Diploma course, you will be able to:

  • Apply your advanced knowledge in Office Administration within a business environment
  • Apply different management techniques in an office setting
  • Account for different aspects of finances within the business
  • Do financial reporting


Benefits Of Having An Office Administration Qualification

Having a qualification in Office Administration has many benefits for furthering your career, such as:


Choose Which Industry You Want To Work In 

Every business can benefit from having an Office Administrator to make the elements within an office environment run smoothly. This means that you have a variety of industries to choose from when applying for an Office Administration job. 

This promotes workplace satisfaction since you can choose to work in an environment that you enjoy.


Gain scarce skills

Since Office Administration covers a number of scarce skills, your qualification will be in high-demand. Few people have these sought-after skills, so it will be easier for you to get a job.


Learn the inner-workings of a business

Office Administrators are part of actively running a business. This will allow you to understand how the business runs and which elements are necessary to keep it profitable. These skills can also be beneficial if you want to start your own business one day.


Work Full-Time Or Part-Time

This is a great option to have if you are still studying or if you already have a demanding schedule. You can work part-time and gain practical work experience, as well as getting a salary while still being able to tend to other responsibilities.


Take The Lead In An Office Environment

As an Office Administrator, you will play a big part in making the company function optimally. This will teach you how to approach different responsibilities, which can come in handy if you want to start your own business. You will also learn valuable communication skills in this environment.


Career Opportunities In Office Administration

There are a variety of careers in the field of Office Administration, some of which include:

  • Public Relations Manager
  • Human Resources Coordinator
  • Office Manager
  • Administrative Manager
  • Customer Service Manager


Salary Expectations

Since Office Administration is a reputable qualification, careers in this field are often high-paying. You can also work your way up to a higher position.


Role And Responsibilities

The Office Administration programme consists of a variety of subjects, so you will be able to apply your knowledge and skills in different positions:


Public Relations Manager
  • Arranging public appearances
  • Fielding media questions
  • Releasing information to promote publicity
  • Handling negative publicity
  • Assembling press releases
  • Organising promotional events
  • Pitching promotional brand ideas

Human Resources Coordinator
  • Assisting Human Resource Management with recruitment
  • Maintaining employee records
  • Providing administrative support to employees
  • Assisting with payroll processing
  • Assessing employee compensation and benefits
  • Creating processes for improving staff performance

Office Manager
  • Organising meetings and conferences
  • Preparing various office reports
  • Handling correspondence and queries
  • Ensuring that meetings do not overlap
  • Ordering office supplies and furniture
  • Reviewing client surveys to improve the work environment

Administrative Manager
  • Recruiting and training employees
  • Communicating job expectations to team members
  • Setting policies for training and coaching
  • Ensuring that the workplace is a safe and healthy environment
  • Coordinating company goals and projects
  • Developing policies to improve operational functions

Customer Service Manager
  • Supervising the customer service team
  • Developing new policies and procedures
  • Hiring and training staff
  • Developing policies for customer satisfaction
  • Determining goals and company progress
  • Responding to customer complaints and queries

Office Administration Curriculum

After registering for your ICB course, you can access the ICB Student Portal to view your assessments, assignments, and final exam content. Assessments and assignments are designed to prepare students for their final exam and will demonstrate which areas they have to pay more attention to.


Office Administration Assessments To Be Completed

Each ICB course has two multiple-choice tests. Students can complete these tests online via the MACCI platform, and will receive their marks immediately after submission.

Students can choose when they want to complete their tests, as long as they submit it before their final exam date. These tests are designed to prepare students for the exam, so you will have a time limit. This information will be stated in your course programme and your Portfolio of Evidence (PoE).


Office Administration Assignments To Be Completed

Each ICB Office Administration has three assignments students need to complete before their final exam. 

The first two assignments should be completed online and marks are released directly after students submit their content. The final assignment should be downloaded from your PoE so that you can complete it offline. 

You should then upload the assignment to your PoE as a PDF document. Since this assignment will be marked manually, you will be notified once your results are available.


Office Administration Exams

Each ICB course has a final exam. Students should register for an exam date and venue. Your training provider can assist you with finding venues near you. You will be able to write your exams from home if you have fully completed your PoE content before or on the due dates.

If your PoE is incomplete by the time of your examination, you will not be allowed to write your exam and will have to redo your course.

The ICB does not make past exam papers available. This is due to the fact that the curriculum is updated each year. Since the ICB assessments, assignments, and tests are very thorough, students will be fully prepared with all the course material they need at the time of their final exams.

Why Choose To Study With Bellview Institute of Distance Learning?

Bellview Institute of Distance Learning provides many benefits for students that choose to study with us. We make sure that students get the best study experience possible and provide frequent assistance whenever you need it.

NATED Financial Management

Meet Your Office Administration Courses Tutor


Bellview Institute of Distance Learning Office Administration Facebook Group

Once you have registered with Bellview, you can join our Office Administration Courses Facebook group. This provides a platform for you to connect with other students and tutors. You can ask questions about your course, stay updated on materials, and engage in group discussions.

Bellview Institute of Distance Learning Application Process

There are various application methods when choosing to apply for a course with Bellview. You can choose to:

  • Call us on our toll-free line at 080 039 0027
  • Contact one of our qualified course specialists
  • Call or WhatsApp us: 065 656 9818


How Do I Study For Office Administration?

After successfully applying for your Office Administration course, you can follow these steps to start your study journey:

  • Register on the ICB student portal – All of your study information and assignment details can be found on the ICB Student Portal. You can access all of this information by registering and logging in.
  • Double-check your student information – It is very important to make sure that all of your student details are correct after registration. Have a look at your student information and contact your training provider if any details seem to be incorrect or missing.
  • Set up your PoE – Your PoE contains all of your administrative information and course materials. You will need to update your PoE as you progress through your studies in order to qualify for your final examination.


When Can I Start Studying ICB Office Administration?

The ICB works through other institutions to provide training in their courses. All institutions that are accredited to offer ICB courses have to register with the Department of Higher Education and Training (DHET). Bellview Institute of Distance Learning is fully accredited to offer the ICB Office Administration programme, so you can start your course with Bellview.

Frequently Asked Questions

The ICB Office Administration programme provides students with the necessary knowledge and practical skills in administration. This programme covers all elements related to smoothly operating an office, making you qualified to assist in many departments.

There is a difference between Office Administration and Business Administration. Business Administrators direct work flow to ensure that the entirety of the company operates effectively. Office Administrators handle the resources for their immediate department, focusing on keeping a single office field operating smoothly. 

Yes, although Office Administration branches off into many different careers, Office Administration is also a career itself. Office Managers essentially ensure that the office environment is operating smoothly and productively.

Aside from doing a course in Office Administration, there are also some other ways to boost your Administrative skills:

  • Pursue training and development
  • Join industry associations
  • Choose a mentor
  • Take on new challenges
  • Help a nonprofit organisation
  • Participate in diverse projects

Office Administration can be broken down into four main aspects:

  1. Financial Planning
  2. Keeping records
  3. Physical Distribution
  4. Organisational Logistics

Yes – the ICB is registered to offer accredited courses and qualifications in business. All training providers of ICB courses have to be accredited by the Department of Higher Education and Training (DHET).

In total, the entire ICB Office Administration course takes 36 months to complete.

In order to start your Office Administration journey, you will need a matric certificate (NSC).

Some important things you will learn during your Office Administration course include:

  • How to work in an office environment
  • How to make administrative operations work smoothly
  • How to communicate in a business environment
  • Knowledge about Human Resource Management, Bookkeeping, Cost Management, Accounting and Public Relations

The Office Administration National Diploma is on an NQF level 06.

Matric is an NQF level 04 qualification.

ICB training providers are all accredited by the Department of Higher Education and Training (DHET).

Our ICB Office Administration Course consists of 12 subjects.

NATED courses are awarded by the Department of Higher Education and Training (DHET).

There is no one major subject. View the course for more information on the different subjects.

No. The entry requirement to study the ICB Office Administration Course is a Matric Certificate.

As an office administrator your responsibilities include but are not limited to:

  • Submitting reports
  • Preparing proposals and presentations
  • Managing activities throughout the company
  • Tracking, diverting and managing all communications that come into the organisation

The Office Administration Diploma course focuses on gaining practical work experience to prepare you for entering the work force.

The Office Administration: ICB National Certificate is on an NQF level 05.

Office Administrators can earn between R18 500 and R42 200 per month.

The Office Administration: ICB National Certificate has 7 subjects.

Office Administrators perform the administrative duties of an organization. Administrative duties can include setting up appointments and meetings and supervising other administrative staff.

To register for the Office Administration: ICB National Certificate, you will need to have a Matric Certificate. If you wish to further your studies in office administration, then you will have to enrol in the Office Administration: ICB Higher Certificate. You will need to have completed the first Office Administration course to further your studies.

The following subjects will be covered in Office Administration: ICB National Certificate:

  • Business and Office Administration
  • Bookkeeping to Trial Balance
  • Business Literacy
  • Marketing Management and Public Relations
  • Business Law and Administrative Practice
  • Cost and Management Accounting

If you have obtained your Office Administration: ICB National Certificate, you can pursue the following careers:

  • Junior Office Administrator
  • Receptionist
  • Marketing Administrator

The benefits of studying Office Administration include:

  • Variety of job opportunities
  • The skills you gain are in high demand
  • You can work in any industry

Author: Karla Nortier
Editor: Connor Bergsma
Date Published: June 7, 2022