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Bellview Institute of Distance Learning is accredited to offer ICB Office Administration courses:

Available Courses

ICB Office Administration courses offered by Bellview Institute:

Why Should I Study An ICB Office Administration Course?

  • Learning a scarce skill: The ICB study streams are all listed as scarce skills. Scarce skills are in high demand 
  • Getting more job opportunities: Scarce skills will also give you more employment opportunities. ICB qualifications are also preferred by employers
  • Getting an international qualification: You will not be limited to working in a specific area as ICB qualifications are recognised worldwide
  • Have more job security: Scarce skills cannot ever be fully replaced by Artificial Intelligence, so there will always be a need for people who have scarce skills

Some of the skills you will learn during the ICB Office Administration course include:

  • How to communicate well within a business environment
  • Cost management and accounting
  • Performing Human Resources and Labour Relations administrative tasks
  • Skills in marketing, public relations, business law, and  administrative practice
Office Administration Courses

Our Accreditation

Bellview Institute of Distance Learning is accredited with the ICB who is the Quality Assurance Partner (QAP) for the Quality Council for Trades and Occupations (QCTO).

View our Accreditation to offer ICB courses.

Quality Council for Trades and Occupations (QCTO) Accreditation

Bellview Institute of Distance Learning Pty. Ltd. Accreditation Number: 301089

Office Administration: ICB National Certificate

SAQA ID number: 23618
Qualification Title: Certificate: Office Administration  
Qualification Type: National Certificate
Originator: Institute of Administration and Commerce
Course Credits: 120
NQF level 05

Instructional Offering/Exit Level Outcomes:

  • Communication
  • Public Relations
  • Administrative Practice
  • Business and Office Administration
  • Financial Accounting
  • Cost and Management Accounting
  • Marketing
Office Administration Courses Distance Learning

Critical Cross-Field Outcomes:

  • Understand, identify and apply concepts of communication theory
  • Demonstrate an understanding of the elements of advertising
  • Demonstrate a knowledge of common definitions of public relations
  • Explain the purpose of public relations
  • Explain both the purpose of public relations activities as well as how particular public relations techniques are used to achieve particular aims and objectives of the organisations concerned
  • Demonstrate an understanding of administrative practice concerning meetings of companies
  • Draft reports
  • Describe the conduct of a close corporation
  • Demonstrate competence in handling correspondence and mail
  • Prepare correspondence
  • Apply fundamental accounting equations
  • Handle reconciliations
  • Calculate depreciation and disposal of assets
  • Apply the principles for vat
  • Manage stock and stock valuation
  • Draw up income statements
  • Draw up a balance sheet
  • Identify overheads, both fixed and variable.
  • Produce a cash flow statement.
  • Apply marketing principles in the market-oriented workplace

Office Administration: ICB Higher Certificate

SAQA ID number: 23619
Qualification Title: Higher Certificate: Office Administration
Qualification Type: National Higher Certificate
Originator: Institute of Administration and Commerce
Course Credits: 240
NQF level 05

Instructional Offering/Exit Level Outcomes:

  • Cost and Management Accounting
  • Economics
  • Human Resources Management
  • Labour Relations
  • Management
  • Law
  • Business and Office Administration

Critical Cross-Field Outcomes:

  • Demonstrate the ability to allocate overheads to calculate rates of recovery
  • Demonstrate the ability to prepare budgets resulting in the budgeted income statement and balance sheet
  • Describe various organisational structures
  • Explain the human resource planning process
  • Describe job analysis and job design processes and techniques
  • Identify the contemporary environment, problems, and practices of international marketing
  • Apply the principles of international marketing
  • Demonstrate an understanding of the concept of ergonomics and its contribution to conducive working conditions
  • Demonstrate efficient records management
  • Demonstrate the ability to manage time effectively and efficiently
  • Plan business receptions and social functions

Office Administration: ICB National Diploma

SAQA ID number: 35958
Qualification Title: Diploma: Office Administration
Qualification Type: National Diploma
Originator: Institute of Administration and Commerce
Course Credits: 360
NQF level 06

Instructional Offering/Exit Level Outcomes:

  • Financial Accounting
  • Administrative Practice
  • Human Resources Management
  • Public Relations
  • Management
  • Law
  • Business and Office Administration

Critical Cross-Field Outcomes:

  • Demonstrate an understanding of the double-entry system of accounting
  • Prepare financial statements
  • Demonstrate detailed knowledge of the Companies Act, the Close Corporations Act, and the Insider Trading Act
  • Use problem-solving techniques
  • Determine goals and objectives
  • Plan a public relations programme for any given situation
  • Define and explain the principles of planning
  • Explain, using practical, work-related examples, aspects of the marketing process, and the integrated marketing strategy in an organisation
  • Effectively use all available resources to maximise the organisation`s survivability, growth, and profitability.
  • Demonstrate an understanding of management functions and organisational structure
  • Carry out forms analysis

Department Of Higher Education And Training

Bellview Institute of Distance Learning has been awarded a distance learning Exam Number by the DHET Exams division: 01999921101199995016

What Is Office Administration?

Office Administration involves taking care of administrative duties that make the office run smoothly and efficiently. They do this by:

  • Answering phone calls and making sure that the information is distributed to the correct parties
  • Scheduling appointments and notifying those who need to participate
  • Keeping employee records updated by entering and updating data
  • Make sure that deliveries are handled correctly according to the needs of the office
  • Updating calendars and making sure that there are no clashes in events, meetings, or deadlines
  • Determining goals and objectives within the office environment and conducting planning to make sure that these goals can be met

What Will I Learn?

You will learn how to work within an office environment to make the administrative side of the workspace run smoothly.

You will learn how to effectively communicate within a business environment which will help you to execute Human Resource Management tasks. You will also acquire knowledge in Bookkeeping, Cost Management and Accounting, and Public Relations.

Some of the subjects that you will cover during your Office Administration course include Business English, Business Office Administration, Business Literacy, Economics, Cost and Management Accounting, and Human Resource Management.

Office Administration: ICB National Certificate

Entry Requirements

To start your ICB Office Administration journey, you will need a matric or matric equivalent certificate.

Subjects

The following subjects will be covered during your Office Administration: ICB National Certificate course:

  • Introduction to Business English
  • Business and Office Administration 1 (BOA1)
  • Bookkeeping to Trial Balance (BKTB)
  • Business Literacy (BUSL)
  • Marketing Management and Public Relations (MMPR)
  • Business Law and Administrative Practice (BLAP)
  • Cost and Management Accounting (CMGT
Office Administration Courses

Course Duration

This course takes a total of 24 months to complete.

Award Type

Certificate: Office Administrator (NQF level 5).

Office Administration: ICB Higher Certificate

Entry Requirements

You will need to obtain your Office Administration: ICB National Certificate to register for the Office Administration: ICB Higher Certificate course.

Subjects

The following subjects will be covered during the Office Administration: ICB Higher Certificate course:

  • Introduction to Business English
  • Business and Office Administration 1 (BOA1)
  • Bookkeeping to Trial Balance (BKTB)
  • Business Literacy (BUSL)
  • Marketing Management and Public Relations (MMPR)
  • Business Law and Administrative Practice (BLAP)
  • Cost and Management Accounting (CMGT)
  • Business and Office Administration 2 (BOA2) 
  • Human Resource Management and Labour Relations (HRLR)
  • Economics (ECS)
Office Administration Courses

Course Duration

The course takes a total of 28 months to complete.

Award Type

Higher Certificate: Office Administration (NQF level 5).

Office Administration: ICB National Diploma

Entry Requirements

You will have to complete the Office Administration: ICB Higher Certificate course to start with your Office Administration: ICB National Diploma.

Subjects

You will cover the following subjects during the Office Administration: ICB National Diploma course:

  • Introduction to Business English
  • Business and Office Administration 1 (BOA1)
  • Bookkeeping to Trial Balance (BKTB)
  • Business Literacy (BUSL)
  • Marketing Management and Public Relations (MMPR)
  • Business Law and Administrative Practice (BLAP)
  • Cost and Management Accounting (CMGT)
  • Business and Office Administration 2 (BOA2) 
  • Human Resource Management and Labour Relations (HRLR)
  • Economics (ECS)
  • Business and Office Administration 3 (BOA3) 
  • Financial Statements (FNST)
  • Management (MGMT)
Office Administration Courses Distance Learning

Course Duration

This course takes a total of 36 months to complete.

Award Type

Diploma: Office Administration (NQF level 6).

Career Paths In Office Administration

Here are some of the many career paths you can follow after completing your Office Administration: ICB National Diploma course:

Public Relations Manager

Public Relations Managers are responsible for maintaining the public image of a client. They also help to increase the favourability of this set image.

Role And Responsibilities Of A Public Relations Manager

  • Arranging press conferences and public events
  • Managing press releases
  • Handling media queries
  • Pitching promotional campaigns and events
  • Giving article ideas
  • Preparing and managing public speeches
Office Administration Courses

What Is The Salary For A Public Relations Manager

Public Relations Managers have an average monthly salary of R 31 300. The monthly pay can, however, go up to R 52 100.


Human Resources Coordinator

Human Resources Coordinators complete administrative tasks for the Human Resources department within a business.

Role And Responsibilities Of A Human Resources Coordinator

  • Assisting with new staff recruitment
  • Maintaining and updating employee records
  • Payroll processing
  • Providing administrative support to fellow employees
  • Taking note of employee performance

What Is The Salary For A Human Resources Coordinator

Generally, Human Resources Coordinators receive an average monthly salary of R 29 500. This amount can extend up to R 51 000 per month.

Office Manager

Office Managers ensure that the office environment is operating smoothly and productively.

Role And Responsibilities Of An Office Manager

  • Overseeing other administrative staff
  • Receiving visitors and directing them
  • Delegating tasks
  • Keeping track of employee absence and overtime
  • Disciplining staff

What Is The Salary For An Office Manager

Office Managers typically earn about R 27 600 per month. This amount can increase to R 66 400 per month depending on your duties and workplace.

Administrative Manager

Administrative Managers have to coordinate the organisation’s administrative systems. This includes the general workflows.

Role And Responsibilities Of An Administrative Manager

  • Supervising and managing staff
  • Ensuring accurate communication within the work environment
  • Developing new procedures that will make the workplace more efficient
  • Scheduling appointments
  • Make sure that documents are in order

What Is The Salary For An Administrative Manager

Administrative Managers receive an average monthly salary of R 24 900. Depending on their duties, they can get up to R 38 800 per month.

Customer Service Manager

The biggest role of a Customer Service Manager is to keep the customers of the company satisfied.

Role And Responsibilities Of A Customer Service Manager

  • Motivating the customer service employees
  • Developing loyalty programmes
  • Setting customer satisfaction goals
  • Resolving urgent customer issues
  • Ensuring that customer concerns are handled as soon as possible

What Is The Salary For A Customer Service Manager

The average salary for a Customer Service Manager is R 42 600. This could reach up to R 66 400 per month.

Studying Office Administration at Bellview Institute Of Distance Learning College

When studying Office Administration with Bellview Institute of Distance Learning, you will receive many benefits throughout your study programme:

We offer continuous support: Our Bellview staff are willing and ready to assist you with any queries. 

Hassle-free fast deliveries: After you have registered with us for a course, we will handle all of the course material deliveries. Your course material will arrive within 5-7 working days

We prioritise quick results: We know how important receiving results are to students. We make sure that assessments are marked with feedback within 24 hours of your submission time

Year-round registration: You can register for one of our courses whenever it suits you

Study groups: The Together We Pass platform link will be given to you during your studies. This will allow you to communicate with fellow students regarding studies for additional support

Easy application: We offer many ways to apply for our courses, you can choose to:

Apply online by filling in our application form
Call our toll free number (0800 39 00 27)
Speak directly to our course specialists if you need assistance

Office Administration Courses Distance Learning

Why You Should Study Office Administration via Distance Learning

You can complete your Office Administration course with Bellview through distance learning. Distance Learning offers the following benefits:

  • Choose your workspace: With distance learning, you will not need to attend any physical classes. This allows you to complete your studies wherever it will suit you best
  • Time management responsibility: As long as you are prepared by the time of your exams, you can study at your own pace. This can help you to develop more responsibility as well
  • Work whilst you study: Distance learning allows you to work at your own pace. This means that you have the time to attend to other duties such as work
  • No extra transport costs: with no in-person classes, there is no need for extra travel expenses
  • Potential for promotion: If you are working while you complete your studies, you will likely improve upon your current skills. This means that you could become eligible for promotion in your current workplace
  • Generally cheaper than contact learning: With no in-person classes, distance learning is automatically cheaper than contact-based learning
Office Administration Courses Distance learning

Frequently Asked Questions

What Subjects Are Needed For Office Administration?

You can start your ICB Office Administration course with a matric or matric equivalent certificate. The subjects you will complete during your course are as follows:

  • Introduction to Business English
  • Business and Office Administration 1 (BOA1)
  • Bookkeeping to Trial Balance (BKTB)
  • Business Literacy (BUSL)
  • Marketing Management and Public Relations (MMPR)
  • Business Law and Administrative Practice (BLAP)
  • Cost and Management Accounting (CMGT)
  • Business and Office Administration 2 (BOA2) 
  • Human Resource Management and Labour Relations (HRLR)
  • Economics (ECS)
  • Business and Office Administration 3 (BOA3) 
  • Financial Statements (FNST)
  • Management (MGMT)

What Is An Office Administration Course?

Office Administration courses prepare students to handle different management duties in office environments. One of the most important aspects that will be covered in this course is the enhancement of leadership skills. This is done by learning the organisation, management, and business communication skills that are required from managers.

What Jobs Can You Get With An Office Administration Certificate?

An Office Administration certificate will allow you to follow many different careers in this field. Some of these careers include:

  • Office Manager
  • Personal Assistant
  • Front Office Executive
  • Legal Secretary
  • Medical Secretary
  • Public Relations Manager
  • Human Resources Coordinator
  • Administrative Manager
  • Customer Services Manager

Is Administration A Good Career?

Office Administration is a very good starting point in the business world. Careers in this field will give you office experience while taking care of many different aspects of a business environment.

If you choose to take a further step in the business world, Office Administration will have already equipped you with most of the base-level skills. You can choose to take another course while you work to gain another qualification. 

Since Office Administration is an entry point, you will easily be able to build your skills through work experience and will likely get the opportunity to move on up in your field.

Is Office Administration A Profession?

Yes, although Office Administration branches off into many different careers, Office Administration is also a career itself. Office Managers essentially ensure that the office environment is operating smoothly and productively.

How Can You Boost Administrative Skills?

Aside from doing a course in Office Administration, there are also some other ways to boost your Administrative skills:

  • Pursue training and development
  • Join industry associations
  • Choose a mentor
  • Take on new challenges
  • Help a nonprofit organisation
  • Participate in diverse projects

Author: Karla Nortier
Editor: Sanel Van Staden
Date Published: November 11, 2021