Course Summary

Course Name:
ICB Higher Certificate: Office Administration (Business Management)
Certification Type:
Course Level:

ICB Higher Certificate: Office Administration (Business Management)

Learn how to run your business efficiently with this second course in the Business Management programme. 

Course Information:

Course:ICB Higher Certificate: Office Administration (Business Management)
Accredited by:The Quality Council of Trades and Occupations (QCTO)
Award type:National Higher Certificate and a Programme Completion Certificate
Award issued by:FASSET  will issue your National Qualification, and, the ICB will issue you a Programme Completion Certificate.
NQF level:National Qualifications Framework (NQF) level 05
Length of course:26 months
Entrance requirement:Certificate: Office Administration NQF L5, which consists of six learning areas


Office and Legal Practice (OLPR)

Business Management 2 (BMT2)

 Marketing Management and Public Relations (MMPR)

Financial Statements (FNST)

Human Resources Management and Labour Relations (HRLR)

What Will You Learn?

This course will introduce you to the different business functions and how to run them efficiently. The previous course along with the subjects mentioned above will equip you with exactly what you need to manage a business effectively! 

What can you become? 

Once you have completed your Office Administration course you will automatically qualify for the following jobs:

  • Senior Office Administrator,
  • Secretary
  •  General Office Manager
  • Human Resources Manager
  •  Labour Relations Manager
  •  Field/Floor/Store/Department Supervisor
  • Customer Service Manager

Study Materials

There are two study material options available:

Standard Material:

This package has been created by Bellview Institute around the Textbook from the official ICB publishers. 

The Standard material package includes:

  • ICB Textbooks
  • Bellview Study and Workbook guide
  • Bellview Solution Guide
  • Assessment Guide
  • Exam Trial Paper


PRO Material:

The PRO material package is created for students who need extra help, it includes extra material to assist. All study material and videos come directly from the official ICB publishers: 

  • ICB Textbooks
  • ICB Study Guide
  • Bellview Assessment Guide
  • USB with videos to boost studying
  • Two Trial Exam Papers on the USB

(The videos on the USB do not replace study material, they are a way to test your knowledge.)

Assignments and Examinations

Portfolio of Evidence

Assessments are based on the submission of your Portfolio Of Evidence (PoE). You will receive a PoE per subject, and each one will include:

  • ICB Administration Guide
  • ICB Tests and Projects
  • Answer Books

For each subject you will have three assignments and two tests. The tests will be written at ICB approved assessment centres in South Africa. Your PoE will be handed in along with your final exam and will contribute 30% towards your final mark.


You will also be required to write a final exam for each subject. Results can be found on the Trainee Website as well as emailed to students, 7 weeks after the exam was written.

Your exam contributes 70% towards your final mark.

Succeed With Bellview!

Keep pushing towards achieving your diploma!

  • Give us a call on our toll free number 0800 39 00 27
  • Fill out our contact form at the bottom of the page
  • Chat to us on Whatsapp 082 318 8892

Last Updated: 19/08/20